Apartment and Commercial accounts are billed on a monthly basis.

Apartment & Commercial Light

Includes, but not limited to apartment/multiple unit residential, office, non-manufacturing, home business, retail, federal, state, local government, schools, churches and wholesale customers including modular home parks *+
 
Base Charge per month$15.53
0-20,000 gallons$0.00421 per gallon
20,001-40,000 gallons$0.00220 per gallon
40,001+ gallons$0.00167 per gallon
 

Commercial - Heavy

Any commercial customer with a monthly average consumption of 100,000 gallons or more *+
 
Base Charge$15.53
0-20,000 gallons $0.00522 per gallon
20,001-40,000 gallons $0.00276 per gallons
40,000+ gallon $0.00208 per gallon
 

Government / Non-Profit

Includes, but not limited to federal, state, local government, schools and churches +
 
Base Charge per month$8.20
0-20,000 gallons$0.00421 per gallon
20,001-40,000 gallons$0.00220 per gallon
40,001+ gallons$0.00167 per gallon
 
* When more than one dwelling unit, distinct premises and/or commercial establishment are served by one water meter, an additional fee of $6.50 is charged per month per additional unit, distinct premises and/or commercial hotel/motel/sleeping room served.


+ Subject to monthly meter charge

In addition, all service locations within the Machesney Park service area will be charged $1.90 per month for water infrastructure changes and improvements associated with the Machesney Park Road and Storm Sewer Projects completed. If more than one dwelling unit exists within an establishment, there will be an additional $1.90 per month for each additional dwelling unit.

Monthly Meter Replacement Charges

 
3/4 inch meter$2.65
1 inch meter$3.09
1-1/2 inch meter$10.75
2 inch meter$13.40
3 inch meter$35
4 inch meter$43.82
6 inch meter$75
 

Additional Fees

Service Charges Labor: $75.00

Frost Plate: $75.00

Payment History Report (per account): $5.00

Returned Check: $17.00 per occurrence

Penalty on delinquent bills (22 days after bill date): 10% of total bill

A delinquent customer who is shut off for nonpayment must pay the appropriate service charge. Restoration of service will occur from 12PM – 4PM if the request is received during business hours and 4PM – 7PM if the call is received after hours. If service restoration is requested after 7PM, the restoration will occur the following day after 7AM.

Repair services required to meters/equipment for other than the ordinary cost of keeping meters and equipment in repair may be subject to charges and replacement costs.