Residential accounts are billed on a bi-monthly basis. For more information on how your bills are calculated, see the "Estimate A Water Bill" page.
 
 

Single Family Residential

Includes, but not limited to apartment/multiple unit residential, office, non-manufacturing, home business, retail, federal, state, local government, schools, churches and wholesale customers including modular home parks *+
 
 
Base Charge per month$17.46
0-4,000 gallons$0.00 per gallon
4,001-12,000 gallons$0.00463 per gallon
12,001-22,000 gallons$0.00304 per gallon
22,001+ gallons$0.00242 per gallon
 
 
+ Subject to bi-monthly meter charge

In addition, all service locations within the Machesney Park service area will be charged $1.90 per month for water infrastructure changes and improvements associated with the Machesney Park Road and Storm Sewer Projects completed. If more than one dwelling unit exists within an establishment, there will be an additional $1.90 per month for each additional dwelling unit.
 

Bi-Monthly Meter Replacement Charges

 

Senior Citizen & Disability Discount

Senior Citizens, 62 years of age or older, are eligible for a $1.25 per month discount. Eligible candidates must provide a birth certificate or other verification of age, and must be a single family residential customer of the District.

Customers with disabilities who are receiving 100% disability benefits from the Social Security Administration are eligible for a $1.25 per month discount. Eligible candidates must show proof of the receipt of such benefits provided by the Social Security Administration, and must be a single family residential customer of the District.


Discounts will become effective with the first billing period after determination of eligibility by the District.


No customers shall qualify for more than one discount per household.
 

Additional Fees

Service Charges Labor: $75.00

Frost Plate: $75.00

Payment History Report (per account): $5.00

Returned Check: $17.00 per occurrence

Penalty on delinquent bills (22 days after bill date): 10% of total bill

A  customer who is shut off for nonpayment must pay the appropriate service charge (see service charges for labor). Restoration of service will occur from 12PM – 4PM if the request is received during business hours and 4PM – 7PM if the call is received after hours. If service restoration is requested after 7PM, the restoration will occur the following day after 7AM.

Repair services required to meters/equipment for other than the ordinary cost of keeping meters and equipment in repair may be subject to charges and replacement costs.