Did you know that many of our payment options are FREE? From online payments with a check (ACH) to phone payments and recurring payments, we make it easy to pay on the go.
METER REPLACEMENT PROGRAM
As part of the District's ongoing commitment to providing its customers with safe, reliable and cost-efficient water services, the Water Meter Replacement Program routinely replaces older water meters that have outlived their useful life. This program helps increase the efficiency of the water meter reading process and ensure accurate billing for our customers. Schedule your meter replacement here!
OUTAGE INFORMATION
From time to time, our crews need to shutdown various sections of watermain in order to complete repairs. Visit our page to learn more about what to do if you receive a notification, or if your water is off.
CUSTOMER ASSISTANCE PROGRAMS
If you’re having difficulty paying your water bill, we have programs that may help you. We have several different programs depending on each customers situation.
SOURCE WATER PROTECTION
Safe drinking water starts at the source. Protecting drinking water sources starts with you! Learn more about what you can do to help us protect our groundwater sources.
ACTIVE PROJECTS
Visit our active projects page to find out more about our infrastructure investments going on around the community.
WATER QUALITY INFORMATION
Visit our water quality page to view our annual water quality report and learn more about the measures we take to ensure safe drinking water.
CROSS CONNECTION PROGRAM
Learn more about our cross connection control program and what it means for those with irrigation systems.
IN NUMBERS
High professional standards have maintained North Park Water's reliability for over 65 years in the service area, providing an average of 3.6 million gallons of water per day to over 35,000 residents in Machesney Park and Roscoe.