New Customer Information

Welcome to the District! North Park Public Water District is your local water utility, which supplies water to your tap. Prior to your first billing, an account is setup in the name of the property owner (as shown on the property deed). As a customer of North Park Public Water District, you're in the company of approximately 33,000 people who, like you, depend on us to provide safe, reliable, and affordable water service. We know just how important water is to your daily life, and we're committed to making sure your water is accessible and meets or surpasses quality standards. Helping you through this process is our number one priority and we take pride in providing you with peace of mind with our service.

Below are a few helpful tips and links to help you get to know us better. We love to stay connected with our customers as much as possible, so feel free to make suggestions or give us a call!

When Will I Receive My Bills?

North Park Public Water District bills all residential customers bi-monthly. Each account is billed on a specific cycle based on the first 2 digits of the account number. Use the chart below to identify when your bi-monthly bill will be processed.
Account Number Begins WithApproximate Billing Date
05, 06, 10, or 2010th of every odd month (Jan, Mar, May, Jul, Sept, and Nov)
08, 11, 70, 80, or 9020th of every odd month (Jan, Mar, May, Jul, Sept, and Nov)
01, 02, 03, 04, 17, 22, or 3330th of every odd month (Jan, Mar, May, Jul, Sept, and Nov)
07, 30, 40, 60, or 6510th of every even month (Feb, Apr, Jun, Aug, Oct, and Dec)
09, 24, 25, 26, 27, 28, 29, 44, 50, or 5520th of every even month (Feb, Apr, Jun, Aug, Oct, and Dec)
12, 13, 14, 16, 18, 19, or 2130th of every even month (Feb, Apr, Jun, Aug, Oct, and Dec)

How Do I Pay My Bill?

Our bills are due 21 days after the bill date. We have several great payment options, which are shown at both the top and back of your bill. If you want more detailed information on the payment options, visit our "Pay Your Bill" page!

How Do I Contact North Park Water?

We're always just a click or phone call away! Contact us on the phone or via email! Visit our "Contact" page!

How Much Will My Bill Be?

The total of your bi-monthly bill depends on your usage each month. Your meter is read every 60 days, so each bi-monthly bill will contain 60 days of usage. The usage is calculated by using the meter reading from day 1 and subtracting it from the meter reading on day 60. If you would like a better idea of how much your bill will be, use our handy Estimator tool or visit our Residential Rates page.

How Do I Stay In Contact?

We've got a couple great ways to stay in contact. First - follow us on Facebook, Twitter, and LinkedIn. We post about water outages that may impact your area, and we also have several helpful hints on water usage! Second - sign up for text notifications here. We are able to notify you via text of any issues with your water service (like past due balances, water shutdowns in your area, or other emergency notifications).